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Safety Commitment

General Protocols

  • WHAT TO EXPECT UPON MY ARRIVAL IN MEXICO?
  • Hand Sanitizer
  • Body Temperature
  • Handwashing
  • Personal Protection Equipment
  • Cleaning Products
  • Protection Kit For Guests

Public Areas - Back Of The House

  • Transportation And Security
  • Training
  • Operation Areas

Guest Public Areas - Service

  • GUEST ARRIVAL (Bell Boys, Front, and Concierge)
  • SUITES
  • POOLS
  • Kids’ And Teens’ Clubs
  • Gyms
  • Boutique
  • Consumption Centers
  • Bars
  • Guest Considerations
  • Suite Service
  • Guest Considerations
  • Dinners & Groups Events
  • Special Considerations
  • Guest And Staff Health Procedures
  • Reporting Cases
  • Suite Release Protocol
  • Important Notice